Privacy Policy

1. Information We Collect

When you register, submit buyer inquiries, or list heavy machinery on our platform, we collect information necessary to facilitate authentic transactions:

• Account & Contact Details: Full name, mobile number, WhatsApp number, email address, business location, and city.
• Equipment Data: Machine model numbers, manufacture year, operating hours, photos, pricing, and ownership documents uploaded by sellers.
• Technical Usage Data: IP address, device specifications, browser type, and page visit metrics collected via cookies to optimize user experience.

2. How We Use Your Information

We use the collected information for the following specific marketplace operations:

• Connecting prospective machine buyers directly with verified equipment sellers and dealers.
• Verifying seller identity and machinery details to maintain marketplace trust and prevent fraud.
• Sending SMS/WhatsApp alerts for inquiry status, listing approvals, and Prime membership updates.
• Ensuring network security, system monitoring, and compliance with statutory Indian laws.

3. Information Sharing & Disclosure

We respect your personal data and do not sell or rent user contact lists to external marketing agencies. Data is shared exclusively under the following terms:

• Dealer-Buyer Inquiries: Contact details are shared with verified sellers when a buyer explicitly submits a lead or callback request for a listed vehicle.
• Authorized Infrastructure Partners: Cloud hosting, payment gateway providers, and SMS gateways operating under strict confidentiality obligations.
• Legal Compliance: Disclosure to government or legal authorities if required under applicable Indian laws or judicial orders.

4. Data Security & Storage

We implement industry-standard SSL encryption, secure API endpoints, and access-controlled servers to protect user data against unauthorized access, loss, or alteration.